Frequently Asked Questions
What types of vehicles does Ace Auto service?
We service all vehicles, including cars, trucks, and SUVs. While our specialty is four-wheeled vehicles, we can work on motorcycles, though that's not our primary focus. Contact us to discuss your specific vehicle needs.
Where is Ace Auto located and what counties do we serve?
We're located in Sevierville, TN. Our auto repair shop serves customers throughout Sevier County, Knox County, Jefferson County, and Blount County. If you're in the area, we're here to help with your vehicle needs.
Do you accept walk-in customers or do I need to schedule an appointment?
We welcome both walk-in customers and scheduled appointments. For the fastest service and to ensure our technicians are available, we recommend reaching out ahead of time to let us know you're coming.
Does Ace Auto offer free estimates?
Yes, we offer free local estimates. When you contact us with details about your vehicle repair needs, we'll provide you with an honest assessment and estimate at no charge.
What is included in your vehicle diagnostics service?
Our vehicle diagnostics service uses specialized equipment to identify issues with your car's engine, transmission, electrical systems, and more. We pinpoint the problem so you know exactly what repairs are needed and why.
Can I get an oil change at your shop in Sevierville?
Yes, we offer oil changes as part of our routine maintenance services in Sevierville. Regular oil changes keep your engine running smoothly. Contact us to schedule your appointment.
Do you perform engine repair and transmission repair?
Yes, we perform both engine and transmission repair, along with clutch repair and timing belt replacement. Our auto mechanics handle everything from diagnostics to complete engine and transmission work.
What should I expect when I bring my car to Ace Auto for service?
When you bring your vehicle to us, we'll diagnose the issue, explain what needs fixing in plain language, and provide a free estimate. We work efficiently to get you back on the road safely and affordably.
Do you work on motorcycles at Ace Auto?
We can work on motorcycles, but our expertise and focus is on four-wheeled vehicles. If you have a motorcycle that needs repair, reach out and we'll let you know if we can help.
What emergency auto repair services does Ace Auto offer?
We handle emergency auto repairs including brake repair, engine issues, electrical problems, and AC failures. If your vehicle breaks down, contact us and we'll get you the help you need quickly.