CUSTOMER REVIEWS

What Customers Say

Trusted by happy customers

5.0 out of 5

“5 stars for David & Ace Auto. We are locals and took our vehicles to the previous business, that was in his location. Ace Auto is a full service shop. My SUV needed brakes, rotors and shocks. He also rotated my tires and gave me a new spare tire, as he noticed mine was dry rotted. His price was very reasonable for everything he did. When it was time to come pick up my car, my husband's vehicle wouldn't start. We were stuck at home without transportation. David came to our house, picked me up and drove me to his shop, so I could pick up my car. He went above and beyond the norm. We are happy to meet David and will be using Ace Auto in the future! Highly recommend!”

J D · 2026-08-01

“My wife and I had an exceptional experience with Ace Automotive. While on a vacation, out of state, to the Smokey Mountains our car developed a clunking noise. Although busy, the owner, David, made time to thoroughly inspect and test drive the car that day, expedited parts and made repairs the next day enabling us to continue our vacation. David took us to a nearby town to explore while waiting for repairs to be made and picked us up when the work was completed. We are confident in his thoroughness, professionalism and honesty and highly recommend him.”

Perry Edelman · 2026-08-27

“I highly recommend ACE Automotive! They worked on my GMC Sierra, replacing the spark plugs, wires, and coil pack, and I couldn’t be more pleased with the service. They were honest, reliable, and professional throughout the entire process. They gave me a clear timeline and had the work completed when they said it would be. It’s refreshing to find an automotive shop you can trust to do quality work and stand behind what they do. I’ll definitely be using ACE Automotive again for my future automotive needs. Highly recommend!”

Joel Arwood · 2026-08-11

“David, the owner, saved the day! We came to Sevierville, TN for vacation and our brakes failed. Not something you want to happen with all these hills. We drove up, and he immediately started diagnosing the issue. Ordered up the parts and had our auto fixed the same day! He turned, what could have been a bad vacation, into a great one! I can't say enough good things about him and his crew! Wonderful people that saved our day! I highly recommend this business for all your auto repairs and maintenance! Thanks again!”

Laurie Elliott · 2026-06-08

“David at Ace Auto Repair was fantastic. He took the time to thoroughly diagnose my vehicle, including the electrical and control module issues, and clearly explained exactly what was going on without trying to sell me unnecessary repairs. It's hard to find an honest, knowledgeable mechanic, and David definitely earned my trust. If you need professional diagnostics and reliable auto repair, I highly recommend Ace Auto Repair!”

efraim danziger · 2026-07-31

“David took care of a bad situation. We were visiting the local area and the bolt in my caliper came out. He had the new parts in No time and replaced the parts that were damaged. Thank you for diagnosing the situation and fixing the issue so quickly. We were able to enjoy our vacation with only a small setback from the garage who worked on our vehicle at home. Once again Thank you!”

Dreux Elliott · 2026-06-15

“Took my car in after another garage had already cost me thousands, and ACE had me back on the road the same day. No appointment, no hassle, just a friendly shop owner, honest service, and a speedy repair at a much more reasonable price. Listen to the locals and bring your business to ACE!”

Ish · 2026-08-04

“I had my wheel alignment done today at David’s Car Shop, and I’m very happy with the service. The staff was friendly, professional, and did a great job. Everything was done quickly and the car drives much better now. I definitely recommend David’s Car Shop for great service!”

PradipKumar “Peter” Patel · 2026-08-14

“The customer service was great at ace auto. explain to me everything really well. He also was very nice to not keep me waiting because i have an rv, he went ahead and gave a ride back to the camper. At this point price is important. But customer service the best.”

Jonathan Moreno · 2026-06-26

“Great new shop. You can tell right away the team takes pride in their work. Honest, knowledgeable, and easy to deal with. They handle everything, alignment, tires, fabrication, and general mechanical work. Glad to have a reliable shop like this in Sevier County.”

Serge with Cars Well · 2026-04-29

“Brakes went out the second we got into gatlinburg, they got us in and fixed in less than 2 hours and back to our vacation. Very fast, respectful, and good prices. I was afraid the price would be crazy and was very pleased when I got the invoice. Thanks again”

Carri · 2026-06-13

“Had some tire trouble and needed a quick fix, and not only did Ace replace my tires quickly, but it was cheaper than I would have gotten at Sam's Club. If I'm ever in a spot of bother in that area again, I'm heading straight for Ace.”

Jonah Crowe · 2026-08-07

“We were broken down near Dollywood. Auto Zone referred us to David at Ace Auto. He repaired even more than we expected! We are grateful for his knowledge and expertise. By all means go to him if you ever breakdown in this area!!”

Kaye Morgan · 2026-06-25

“Took my car back to David yesterday due to a leak on my front passenger side. I got there about 8:30 and David said he could get right on it, 1:00 ready to go. The leak was the AC was clogged. Another great experience.”

Mark Dorne · 2026-06-04

“If I could give more stars I would. Started having some suspension issues upon arriving in Gatlinburg. David saved the day and prevented some catastrophic issues. Would definitely recommend!”

Amanda Piper · 2026-06-23

“I had several issues and David was prompt and professional going over and above customer service. Bill was clear and pay options offered. I will be back in the future.”

Celeste Keller · 2026-08-27

“He caught uneven wear on my tires during an oil change so I could get my shocks replaced before I lost my tires completely to the inside shoulders wearing down early.”

Mark Thompson · 2026-08-06

“Had tire rotation and brakes changed. Excellent customer service and quality work. David does a great job and is upfront and honest. Highly recommend”

Scott Charlton · 2026-05-03

“Awesome amazing they were quick and didn’t take long they fount what was wrong and other places county but they did best experience”

Mas · 2026-06-12

“Very honest and upfront about repairs. We will definitely be bringing our business here in the future. Thank you, David!”

Cydney Gilbert · 2026-06-08

“5 stars for David & Ace Auto. We are locals and took our vehicles to the previous business, that was in his location. Ace Auto is a full service shop. My SUV needed brakes, rotors and shocks. He also rotated my tires and gave me a new spare tire, as he noticed mine was dry rotted. His price was very reasonable for everything he did. When it was time to come pick up my car, my husband's vehicle wouldn't start. We were stuck at home without transportation. David came to our house, picked me up and drove me to his shop, so I could pick up my car. He went above and beyond the norm. We are happy to meet David and will be using Ace Auto in the future! Highly recommend!”